BnB Switzerland is an OK:GO partner

Information on accessibility takes the worry out of booking accommodation for people with restricted mobility. It's all thanks to our partnership with OK:GO.

"Barrierefreie Schweiz" launched OK:GO in 2019

The OK:GO initiative is the brainchild of the Barrierefreie Schweiz accessibility interest group. Its objective is to support tourism providers in Switzerland by offering a simple way to record and publish information on the accessibility of their facilities and services. This makes it easier for people with disabilities, seniors, and families with small children to plan their trips.

Everyone needs to get away from it all 

For people with disabilities, seniors, and families with small children, well-earned vacations often involve a huge amount of forward planning. They need advance information on the accessibility of tourist facilities such as accommodation, museums, and cableways to ensure that all goes smoothly, and everyone has a great time.

Many tourism providers in Switzerland offer experiences that those with impaired mobility can enjoy like anyone else. The problem is the lack of publicly available information. That's what Barrierefreie Schweiz's OK:GO initiative sets out to change.

OK:GO and BnB Switzerland

BnB Switzerland welcomes and supports the initiative, which is why it and its 700 accommodation providers also became an OK:GO partner. BnB Switzerland has set up a button that should immediately present accessibility information. Accommodation providers may decide for themselves whether or not they wish to enter the relevant data. If the OK:GO logo button appears on the accommodation's page on the BnB website, accessibility information is available. Clicking on the logo takes you to a new page that tells you all you need to know at a glance. No logo means that the host has not provided any information. Please note that for various reasons, this function is not available on the BnB Switzerland app.

OK:GO and Swisstainable 

By participating, BnB Switzerland hosts who are willing to provide accessibility information to OK:GO automatically earn eligible proof for Swisstainable, the Switzerland Tourism sustainability program. All you need is one other item of proof and you can achieve Level II Swisstainable certification.

Level I, Level II, Level III

8 reasons to register with OK:GO

View the new introductory video from the OK:GO initiative here  (2 minutes - in German)

Follow these steps to register your accommodation

Entering data

Use the data entry tool (the ginto app) to provide information on the accessibility of your accommodation. To do this, use your phone to scan the QR code, or download the ginto app from the Apple App Store or Google Play Store. Begin by creating an account.  

You can also download brief instructions here.

Publication

As soon as you have registered accessibility information using the ginto app, you can share it with BnB Switzerland (see page 17 of the instructions. To do this, click on the property in question and then on the 'share' symbol (the box with the arrow) at the top right of the screen. Copy the link or write it down, and then enter it in the 'Membership -> OK:GO' section of the BnB Switzerland member area (my.bnb.ch or www.bnb.ch/member). Don't forget to save the addition. The OK:GO logo will then appear automatically on the website entry for your accommodation. It is linked to the accessibility information you have provided.

Frequently asked questions in connection with OK:GO

Questions from accommodation providers

  • Yes, the OK:GO logo is highly visible on your accommodation page. Guests can also use a filter function to find registered properties.

  • The OK:GO initiative

    Förderverein Barrierefreie Schweiz

    c/o Swiss Tourism Federation

    Finkenhubelweg 11

    CH-3012 Bern

    Tel.: +41 44 461 14 82

    E-mail: contact@ok-go.org

  • Accessibility information should always be kept up to date. You can make any changes via the app at any time.

  • No, data can only be entered via the app. There is a relatively simple reason for this. Entering data on your phone means that you walk through your accommodation, measuring everything accurately and entering the data as you go.

  • That depends on the size of your accommodation. You only have to enter the data once, so it is worth setting aside the time to avoid repeated enquiries from guests with impaired mobility in the future. They will be able to see from the website whether the room is on the ground floor, or if you have a lift, for example.

  • By downloading the free ginto app and then entering your data. Instructions and the QR code are also shown above.

  • See above: '8 reasons to register with OK:GO'.

  • It costs nothing to be part of the OK:GO initiative. At no point will you be asked for payment information. OK:GO is funded through 2025 by Innotour, the State Secretariat for Economic Affairs (SECO) tourism innovation program. It is therefore free of charge for all members. You would be notified in good time should any charge be introduced in the future. Even if that were the case, participation would remain voluntary.

Frequently asked questions from guests

  • All accommodation pages that have OK:GO information on accessibility show the OK:GO logo. You can also use the 'OK:GO' filter function so that you will only be shown properties for which information is available.

  • Hosts are asked to keep their information updated.

Language selection
Share